PRIVACY POLICY
At No.14 Restaurant Limited (“we”, “our”, or “us”), we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://no-14.com or engage with us online.
1. Information We Collect
a. Information You Provide
- Name and contact details (email, phone)
- Reservation information
- Special dietary requests
- Payment details for deposits or event bookings
- Feedback or inquiry messages
b. Information Collected Automatically
- IP address, browser type, device information
- Website usage and interaction data
- Cookies and tracking data
2. How We Use Your Information
- Manage reservations and event bookings
- Respond to questions or requests
- Send confirmation emails or service updates
- Deliver newsletters and promotions (with consent)
- Analyze website usage and improve user experience
3. Marketing & Communications
If you sign up for our newsletter or promotions, we may contact you about upcoming events, menus, and offers. You can unsubscribe anytime using the link in our emails or by contacting us directly.
4. Cookies & Tracking
We use cookies to enhance your experience and gather analytics. You can manage cookie settings through your browser, but some features may not function as intended if disabled.
5. Sharing Your Information
We do not sell your information. We may share it with:
- Trusted service providers (e.g., reservation platforms, email services)
- Authorities, when legally required
- Event partners, if applicable to your booking
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Data no longer needed is securely deleted.
7. Your Rights
You may request to:
- Access the personal data we hold about you
- Correct or delete your data
- Withdraw consent for marketing
- Limit or object to certain data uses
To make a request, contact us at info@no-14.com
8. Security
We use appropriate technical and organizational measures to safeguard your data from unauthorized access or disclosure.
9. Third-Party Links
Our website may include links to third-party platforms (e.g., delivery or ticketing services). We are not responsible for their privacy practices or content.
10. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal data from children.
11. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted here with the updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at:
Company Name: No.14 Restaurant Limited
Company Number: 15510548
Email: info@no-14.com
Telephone: 01279 597548
Address: 14 North Street, Bishop’s Stortford CM23 2LQ
