Terms & Conditions

1. Bookings

All bookings are entered on the reservation system as provisional until management has received full payment of the deposit.

To confirm your booking, a deposit of £10.00 per guest is required for all parties of eight or more, regardless of the day.

A £10 deposit per guest is mandatory for evening bookings on Fridays and Saturdays.

This deposit will be redeemed against your final bill.

The deposit needs to be paid within 7 days of making the booking. After seven days, the table and the time slot will be released for other guests to book.

2. Deposit Payment

All the deposit must be paid in one transaction.

By Credit or Debit card (on our website or in person).

Management reserves the right to forfeit the deposit if there are no-shows or fewer attendees at a party than expected.

We do not accept cheques.

If your party size decreases by 10% or more without at least 24 hours’ notice, the management reserves the right to retain deposits exceeding the 10% reduction. For example, if you confirm a booking for 20 people but only 18 attend, your full deposit will be retained. However, if only 15 people attend, you will forfeit the deposit for 3 individuals.

3. Other Terms & Conditions

The management reserves the right to retain deposit money should any member of the party cause any damage to fixtures or fittings.

All the bookings must be made over the phone, on our booking portal or in person.

Any booking requests made via email and social media platforms will not be registered unless someone from management has confirmed them.

We are only able to hold tables for up to 15 minutes after booking time; if you have not arrived or called to let us know you’re running late, we hold the right to release your table to another party.

Management accepts no responsibility for the loss or damage to any items left on our premises. All items are left entirely at the owner’s risk.

A discretionary 12.5% service charge will be added to the bills.

All the menus and prices are subject to change without notice.

4. Private Hire & Minimum Spends

The management applies a “minimum spend” for exclusive use of certain areas.

The “minimum spend” is the least amount of money a party must spend for exclusive use of certain areas.

If the party reaches the minimum spend, we’ll refund the deposit in full.

Unfortunately, if the minimum spend is not quite reached, then deposit monies will be retained to the value of the shortfall against the agreed minimum spend.

Please contact us for the current minimum spending for use of certain areas.

If you are using one of our private hire spaces, we kindly ask for a deposit of £1000.

In our Christmas period, we will require a deposit of £2000.

5. Cancellation Policy

If you cancel your booking and can give more than 48 hours (7 days for festive and special days) notice, your deposit will be refunded in full.

If you cancel your booking and are not able to give more than 48 hours (7 days for festive and special days) notice, your deposit may be retained in full.

If you wish to reschedule your booking to a later date and give more than 48 hours’ notice (7 days for festive and special days), we will transfer your deposit to the rescheduled date.

6. Pre-orders

All the pre-orders must be handed in or sent to us at least 5 days prior to the booking time. No changes must be made after the pre-order is handed in. Management will not take any responsibility if any disruptions are caused by it.